Contact us

We read every message. The fastest way to reach us is email.

Where to write
ReasonAddress
General questions and topic suggestionshello@stitchtuner.com
Errors and correctionscorrections@stitchtuner.com

Asking for troubleshooting help

We cannot diagnose individual machines by email, but we use reader problems to improve our guides. If you write about a stitch-out problem, include your machine type (single or multi-needle), needle size and type, top and bobbin thread, stabilizer, fabric and a description of the front and back of the stitch-out. Before writing, try the stitch troubleshooter, which walks through the same questions we would ask.

What we do not do

We do not accept paid placements, sponsored reviews or free products in exchange for coverage. For repairs, warranty questions or parts, contact your machine's authorized dealer or the manufacturer directly.